State Farm® Insurance Agent Stephen Buckley

"Hailey was wonderful to work with in setting up our renters insurance. She was patient, quick to respond, and attentive to my needs. Highly recommend Stephen Buckley's agency and working with Hailey!"

"I had a claim in with State Farm insurance regarding windshield replacement, which I had already paid for out-of-pocket. After being placed on long holds several times and making no headway on the status of my claim, I reached out to Hailey, snd she worked over the course of a week to resolve my issue successfully. Her customer service, responsiveness and professionalism are off-the-charts great, and I am happy to be working with her as a client."

"The agent Sondra D. Jones was the best. Professional, knowledgeable, thorough, kind , and considerate. She patiently answered all our questions. We highly recommend her as an agent. She is truly value added to the State Farm Insurance Company. The greatest take away was saving on our insurance and knowing switching from our previous insurance company of over 40 years was a wise decision for my family. Bennie & Theresa Townsend"

"Our agent Ms Jones, was very helpful, and professional. She was very knowledgeable in numerous areas of insurance. She deserves “6” stars!!"

"Katrina was so helpful! Definitely the best insurance agent I've ever worked with."

"Haley, I don’t know her last name, but she has been the best agent anyone can ask for. She’s always available as my questions and get through the point of any problems we may have she’s the best they are the period they are the best."

"Katrina M is the best! She responds quickly, is extremely friendly, and has helped me over and over again with little changes and extra documentation needed on my insurance policy. Ask for Katrina!"

"Katrina was great! Only took a few minutes to get everything done and was super clear and knowledgeable!"

"I’ve been with State Farm for over 5 years now, and Sondra has been absolutely amazing from day one. She’s always friendly, incredibly helpful, and goes above and beyond to make everything easy and stress-free. Anytime I have a question or need something handled, she’s quick, thorough, and genuinely cares. Truly the best!! I couldn’t imagine working with anyone else! Highly recommend Sondra to anyone looking for great service and peace of mind."

"They have been great in helping me when I’m in need. Very fast response time. Very thankful for them!"

"My experience with Sondra during the signing process for my State Farm auto and home policies was exceptional from start to finish. She made what could’ve been a stressful and confusing process feel incredibly smooth and straightforward. Sondra took the time to explain every detail with patience and clarity, ensuring I understood exactly what I was signing and why each part mattered. Her professionalism, warm personality, and genuine care for my needs stood out immediately. She wasn’t just checking boxes—she was committed to making sure my coverage was right for me and that I felt confident in my decisions. Communication was seamless, the process was efficient, and I walked away feeling fully informed and well taken care of. If you’re looking for someone who truly goes above and beyond, Sondra is the person to ask for. I couldn’t have asked for a better experience."

"Process was quick and seamless as always! Hailey was super helpful and personable. She knew the answers to all my questions."

"Sondra was very kind, knowledgeable, and helpful. I was able to get a new policy started very quickly. Edit 11/14: It’s taken them over two months to refund my premium. At this point, they don’t pick up the phone for me or return my calls when I leave voicemails. And they asked about transferring my homeowners insurance policy to my new address and sent me a notice in the mail at my new address, before they even issued the refund."

"Chatted with Hailey and she made my car transfer on my insurance smooth and seamless!"

"I am thankful for the amazing help I received when adding homeowners insurance. Sondra was very supportive and happy to explain all my options. I would recommend her and her team at State Farm."

"Sondra is so friendly, helpful & knowledgeable! Very happy she was able to help me."

"Katrina offered excellent customer service regarding a change in my auto insurance policy. She explained the process and informed me on what to expect. I appreciate Katrina’s expertise and kindness."

"Hailey was so sweet and efficient! She answered my questions and created my insurance book before we even got off the phone! That’s exceptional customer service! Thanks Hailey!"

"Sondra is great and work fast to find good policies for me. Highly recommend her!"

"Just became a client after a wonderful conversation with Sondra about my car insurance. She was extremely professional from the start and cleared up all my questions without any problems. Also very kind and easy to talk to. Would absolutely recommend her to anyone!"

"My Statefarm office is with Stephen Buckley and my agent is Katrina. She's awesome, anytime I've reached out she got back with me same day as well as resolved any issues I had. Professional, prompty and personable is how I would best describe my service here. Would highly recommend."

"Haley (sp?) is so easy to work with and always takes care of my questions and requests quickly and professionally!! I very much appreciate her!!"

"Hailey was very easy to work with and detailed when asking questions. Able to resolve my concern within minutes and got me all set up! Highly recommend this team."

"State Farm - Sondra is a GEM! Sondra was incredibly patient, personable, and knowledgeable in explaining the differences between term and whole life insurance, which really helped me make the best decision for me and my family. She took her time to break down the pricing clearly and guided me through the entire process of selecting the right coverage. I truly appreciate her professionalism, warmth, and dedication. Thank you, Sondra!"

"Sondra goes above and beyond for her customers"