
State Farm® Insurance Agent Stephen Buckley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trish Blevins-Taylor
March 26, 2025
"Did not fulfill my initial request as stated with coverage request on renters policy. Did not follow up when promised."
Melissa Roy
March 10, 2025
"Stephen’s team is fantastic. Katrina quickly and efficiently cared for the task and then answered every other question I came up with. Positive experience all around."
"Thank you, Melissa, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such efficient and thorough service. Your positive experience is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future. Stephen Buckley - State Farm Insurance Agent"
Jolanda Van Beek Boerjan
March 3, 2025
"Helpful, fast, and acceptable!"
"Thank you, Jolanda, for your wonderful review! We're thrilled to hear you found our service helpful and fast with Brian. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need anything else, feel free to reach out. Stephen Buckley - State Farm Insurance Agent"
Shenitra Jones
February 28, 2025
"Sondra was very knowledgeable and helpful! Took care of our needs, very efficient!"
"Shenitra, Thank you so much for your amazing review! We're so happy to hear that Sondra provided you with knowledgeable and efficient service. Your feedback means the world to us and inspires us to keep delivering exceptional service. If you ever need anything else, don’t hesitate to reach out! Stephen Buckley - State Farm Insurance Agent"
Tyshanna “Ty” Brown
February 10, 2025
"He was very helpful, detailed and patient!"
"Tyshanna, Thank you for your wonderful feedback and fantastic rating! We're thrilled to know that you found our service helpful, thorough, and patient. Your satisfaction means everything to us, and we truly appreciate your support. Best, Stephen Buckley State Farm Insurance Agent"
Denise Williams
January 31, 2025
"Katrina my state farm agent was over the top with customer service today. So I updated my car and had to switch the insurance she absolutely made it effortlessly for me. I'm so very thankful for great customer service which is so hard to find in our fast paced lives. Thank you Katrina God bless you my dear. Keep giving excellent customer service. Ms Denise"
"Thank you for your wonderful feedback. We're thrilled to hear that Katrina provided exceptional service during your insurance update. Your kind words mean a lot to us, and we'll continue striving for excellence. We appreciate your trust in us."
Jeremiah Elmore
January 18, 2025
"Had a really good experience. Agent gave me many options and found the right insurance that fit my needs. Sondra was very nice and a pleasant person to work with."
"Jeremiah- Thank you for your wonderful feedback! We're delighted to hear that Sondra provided you with excellent service and found the perfect insurance options for you. Your satisfaction is our priority, and we appreciate your 5-star review!"
ANNA Michael
December 26, 2024
"Had a great experience dealing with Hailey regarding our policies. Her professionalism and knowledge was exemplary. Having quality employees who are ready to help with any question is the main I remain loyal."
"Anna, Thank you so much for your kind words! We're thrilled to hear that Hailey was able to assist you so effectively and that her professionalism and knowledge made a positive impression. We truly value your loyalty, and we're committed to providing the best service possible. If you ever have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback!"
Cole
December 19, 2024
"Great customer service! Always able to help me out whenever I have questions or need assistance. Thanks Stephen & team!"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Our team works hard to ensure all our customers feel supported and valued. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your business!"
KeVese Michael
December 11, 2024
"Worst insurance company ever. Company misleads and lies to their customers. How can you let go of customers for claim counts? Isn’t that what I pay a premium for?? On top of that, extreme lack in communication. Your company is quick to email me about a missed payment. Contact me about everything related to my policy…"
"Hi KeVese, I'm sorry to hear about your experience. Your feedback is valuable to us, and we genuinely care about your concerns. I know my team has been able to assist you in this matter regarding State Farms Claims/Underwriting decisions. If you need any additional assistance, please reach out to me directly at stephen@buckleysf.com"
Joy McNeil
December 5, 2024
"Awesome agent highly recommend"
"Thank you for your kind words and high recommendation! We're thrilled to hear that you had a positive experience with our agency. Your support means a lot to us."
Marvin Wright
November 21, 2024
"Very friendly, helpful and knowledgeable staff."
"Thank you for your kind words! We're delighted to hear that you found our staff friendly, helpful, and knowledgeable."
Christina S
November 20, 2024
"Katrina with State Farm is the epitome of excellent customer service! She helped me get my situation resolved, customized a better insurance fit for me & was completely relatable when talking to her."
"Thank you, Christina, for your kind words! We're thrilled to hear that Katrina provided excellent customer service and helped you find the right insurance fit. Your satisfaction is our priority, and we appreciate your feedback."
LACHUNDA HUNTER
October 2, 2024
"Brian Harwood was wonderful. Very easy and understanding. Really recommend him."
"Thank you for your kind words about Brian. We're thrilled to hear that he provided you with excellent service. Your recommendation means a lot to us."
Percy Rowling
September 13, 2024
"Really sweet and patient customer service I’m very happy with the price and help I received from Statefarm, thank you guys a million!"
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and are happy with the price and assistance provided. Your satisfaction is our priority."
Makynna Summers
August 8, 2024
"Made a small error on an insurance policy, and as soon as I emailed Stephen was quick to help and solved my problem in as little as 10 minutes!"
"Thank you, Makynna, for your kind words! We're glad to hear Stephen could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your trust in our service."
Reagan Gales
July 31, 2024
"Great and quick service!"
"Thank you, Reagan, for your kind words and 5-star rating! We're thrilled to hear you appreciated our quick service."
anaiya broadie
July 30, 2024
"Brian was extremely awesome and helpful! Great guy he helped me get renters insurance. Answer all questions I needed answer. He also explained everything to me that I didn’t know about when getting car insurance. I will definitely be signing with state farm and leaving my current insurance company! 100/10. thanks BRIAN!"
"Thank you, Anaiya! We're thrilled to hear about your positive experience with Brian. It's great to know he could assist you with renters and car insurance. Welcome to State Farm!"
Abigail West
July 25, 2024
"Stephen is great! He’s very friendly and professional. He makes handling all of your insurance needs a breeze!"
"Thank you, Abigail, for your kind words! We're thrilled to hear that Stephen made your insurance experience smooth and pleasant. Your satisfaction is our top priority, and we appreciate your trust in us."
Luke Checchio
June 10, 2024
"Stephen was extremely helpful with changing my policy in anticipation of a big move! Made the process very stress free and saved a ton of money on insurance with him."
"Thank you for sharing your positive experience, Luke! We're glad to hear that our team was able to assist you with your policy change and save you money. We appreciate your feedback and look forward to continuing to serve you."
Joshua Sledge
June 10, 2024
"They helped me save money on my renters insurance and auto policy, thank you!"
"Thank you for choosing us to assist with your auto and renters insurance needs, Joshua!"
Amya Watson
May 6, 2024
"Stephen was so helpful and nice!"
"Thank you for the great review!"
Bryson Rogers
April 19, 2024
"Stephen and his team provided TOP quality customer service. They answer every question I had with patience as we navigated some policy changes. I can’t recommend them enough! 10/10."
"Thank you for the kind words, Bryson! We're thrilled to hear about your positive experience with our team. We're always here to help with any questions or policy changes you may have. Thank you for recommending us!"
Ms. Bentley
April 10, 2024
"Sondra was supposed to assist me in securing a better rate but instead caused me to incur a “short rate fee” from my previous insurers. Even after calling to request a new agent the representative neglected to inform me that in order for the change to go through I would need to respond “confirm” to the confirmation email sent. There always seems to be some sort of issue. It’s a no for me. Negative stars. Do not recommend."
"Ms. Bentley, when you signed up with your prior insurance company there would have been information regarding a short rate cancellation. We are not in control of the other insurance companies cancellation processes - that is the responsibility of the insured to confirm with their current company if there is a penalty for switching mid-term. "
Rebecca Bailey
April 5, 2024
"A1 customer service all around from phone calls to texts. Super quick to fix any issue you have!! ☺️☺️"
"Rebecca, Thank you for taking the time to leave us a review! We pride ourselves on great customer service and we're happy to hear we were able to do just that for you. Thank you for being a part of our State Farm family!"