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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kris Klenke

June 20, 2025

5  out of  5
rating by Kris Klenke
"Katrina was super awesome and very helpful. We were in the process of buying a car and she was able to quickly update my policy with the different cars to see which one was better. She was waaaay faster than calling the national State Farm after hours number, what she did in 10mins to the call center over 45mins to do. If you’re looking for car/home owners insurance ask for Katrina."
We responded:
"Kris, Thank you so much for sharing your wonderful experience with Katrina! We're thrilled to hear that she was able to help you so efficiently during your car purchase. Your recommendation means a lot to us, and we can't wait to assist you again in the future!"
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Lireyshka Cintron

June 18, 2025

5  out of  5
rating by Lireyshka Cintron
"I’m completely satisfied with the customer service experience I received today from representative Katrina she was wondering I didn’t have wait long on the call she took care of everything getting my new information update on my policy I appreciate everything she did she was wonderful."
We responded:
"Thank you, Lireyshka, for sharing your positive experience with Katrina. It's great to hear that she was able to assist you promptly and efficiently with your policy update. We appreciate your feedback and look forward to serving you again."
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Chelsea Flo

June 18, 2025

5  out of  5
rating by Chelsea Flo
"Hailey was incredibly helpful in adding me to my husband's insurance plan and assisting with a last-minute request to send a document to the DMV. She handled everything promptly and was thorough in explaining the process!"
We responded:
"Thank you, Chelsea, for sharing your experience with us. We're glad to hear that Hailey was able to assist you efficiently with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Hannah Pitts

June 17, 2025

5  out of  5
rating by Hannah Pitts
"Brian was great to work with! He was super friendly and willing to answer any of the questions that I had."
We responded:
"Thank you, Hannah, for sharing your experience with Brian! It's great to hear that he was friendly and helpful in addressing your questions. We appreciate your feedback and look forward to serving you again."
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Lauren Corsaro

June 13, 2025

5  out of  5
rating by Lauren Corsaro
"Hailey was awesome to work with. So fast to respond, on top of everything, I think I got everything handled in a total of 5 minutes and she was very thorough. 10/10 recommend!"
We responded:
"Thank you, Lauren, for sharing your experience with Hailey! It's great to hear that she was able to assist you quickly and thoroughly. We appreciate your recommendation and look forward to serving you again."
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Jared Reeder

June 13, 2025

5  out of  5
rating by Jared Reeder
"Hailey answered all of my questions and was willing to help us with our renters insurance policy in a timely manner! Our move was made seamless thanks to the help of those at the Buckley office! I highly recommend them for any of your service needs!"
We responded:
"Thank you, Jared, for sharing your experience with us! We're glad Hailey could assist you with your renters insurance and make your move seamless. We appreciate your recommendation and look forward to serving you in the future."
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Brandy

June 2, 2025

5  out of  5
rating by Brandy
"Ms.Sondra Jones is very approachable and very excellent on customer service..She did all that she can do to give me the best price for my insurance.I am really satisfied with her service and she is very professional on what she do..Thank you Ms.Sondra !! Happy customer here - Marvin Orlino"
We responded:
"Thank you, Marvin, for sharing your experience with Ms. Sondra Jones. It's great to hear that she was able to assist you effectively and provide excellent customer service. We appreciate your feedback and are glad to have you as a happy customer."
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Brianna Brantley

May 28, 2025

5  out of  5
rating by Brianna Brantley
"Outstanding customer service patience and understanding ..ms Katrina deserives 10 star"
We responded:
"Thank you very much, Brianna! We truly value your kind words and are delighted to learn about Katrina's outstanding service. It's fantastic to hear that you had such a positive experience with our team. Your feedback is incredibly important to us!"
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Justin Mills

May 28, 2025

5  out of  5
rating by Justin Mills
"Greatly appreciate the assistance from the State Farm Team!"
We responded:
"Thank you so much, Justin! We really appreciate your thoughtful comments and for sharing your experience with us. It’s wonderful to hear that our team was able to help you effectively. If you have any more questions or need anything else, please feel free to reach out anytime!"
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Tonio Groves

May 23, 2025

5  out of  5
rating by Tonio Groves
"All I have to say is my experience was phenomenal! Sondra took care of all my needs and even made me want to get her a Christmas gift. 10 out of 10 recommend!"
We responded:
"Thank you, Tonio, for sharing your experience! We're glad to hear that Sondra provided such exceptional service. Your recommendation means a lot to us!"
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Abby Parker

May 7, 2025

5  out of  5
rating by Abby Parker
"I've had Stephen as my insurance agent for 2-3 years now, and I can't say enough good things! This team is accommodating, kind, responsive, and incredibly helpful!"
We responded:
"Thank you, Abby, for your thoughtful words and ongoing support throughout the years! We truly value your feedback, as it inspires us to deliver the best service possible. If you ever need anything or have any questions in the future, please feel free to reach out. We're here to assist you!"
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Norma Salinas

May 1, 2025

5  out of  5
rating by Norma Salinas
"Brian Harwood helped me he was very friendly and helpful that's hard to find these days"
We responded:
"Thank you, Norma, for sharing your wonderful experience with Brian. We're delighted to know he was both friendly and helpful during your conversation. We value your feedback and thank you again for your business!"
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Ashley Tucker

April 8, 2025

5  out of  5
rating by Ashley Tucker
"Sondra Jones at Stephen Buckley State Farm is my angel. She has always been patient and kind. She makes sure I am always comfortable and understand my policies. She is always prompt with what she says she will do. I appreciate her so much!"
We responded:
"Thank you, Ashley, for sharing your kind feedback with us! We are very happy to hear that Sondra has positively impacted your experience and has been a great support for you. Your appreciation means a lot to us, and we want you to know that we are dedicated to providing you with the best service possible. We look forward to serving you in the future and making sure your experience stays excellent!"
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Michael Jenkins

April 4, 2025

5  out of  5
rating by Michael Jenkins
"Katrina was patient and understanding. Excellent and knowledgeable on any questions I had. Great experience!"
We responded:
"Thank you, Michael, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such a great experience and was able to address all your questions. We look forward to continuing to serve you with the same level of excellence."
Profile photo of Jasmine Boyd

Jasmine Boyd

April 4, 2025

5  out of  5
rating by Jasmine Boyd
"Katrina was very helpful in assisting me with redoing my insurance coverage. When we couldn’t open my prior quote, she sat with me and started the quote process over and made sure I got everything I needed. Thank you so much for all your help!!"
We responded:
"Thank you so much, Jasmine! We really appreciate your kind words and for sharing your experience with us. We're so happy to hear that Katrina was able to help you with your insurance coverage! If you ever need anything else, don’t hesitate to reach out. We're here for you anytime!"
Profile photo of Zuzu Madanat

Zuzu Madanat

April 4, 2025

5  out of  5
rating by Zuzu Madanat
"Stephen and his team are amazing... They are so friendly and helpful. Hailey has been able to assist me multiple times with the insurance on both my small business and personal insurance. It's hard to have peace of mind with insurance today, but they really do their best to help."
We responded:
"Thank you, Zuzu, for your kind words and for taking the time to share your experience. We're thrilled to hear that Hailey and the team have been able to assist you with both your business and personal insurance needs. Your peace of mind is our priority, and we're here whenever you need us. - Stephen"
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Larry Walker

April 1, 2025

5  out of  5
rating by Larry Walker
"Amazing what more needs to be said"
We responded:
"Thank you, Larry, for your amazing feedback! We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do for you, just let us know!"
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Nick Webb

April 1, 2025

5  out of  5
rating by Nick Webb
"Very helpful, and reliable. Will be continuing business with this agent 🙌"
We responded:
"Thank you, Nick, for your kind words and the fantastic rating! We're thrilled to hear that you find our service helpful and reliable. We look forward to continuing to serve you in the future!"
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ettaromedia

March 28, 2025

5  out of  5
rating by ettaromedia
"Dealing with insurance isn't one of my favorite things to do in life, but when it's right it's right and I have to say that Sondra and the team at Stephen Buckley insurance are absolutely top tier!!! My wife and I ran into a little bit of an issue with our previous provider, and Sondra was super patience and informative and really helped us out of a jam with our homeowners policy. We were so deeply impressed that we also gave them our auto policy and umbrella policy. I've been with them for years for my small business policy and I knew this was a good choice to wrap everything under one roof. I cannot say enough good about this agency, and especially Sondra. If I could give them more than 5 stars I would!!!"
We responded:
"We are grateful for your kind words and for entrusting us with your insurance needs. It is a source of pride for us to know that Sondra and our dedicated team were able to assist you effectively and facilitate a smoother insurance process. Your ongoing support is greatly appreciated, and we look forward to the opportunity to serve you and your family for many more years to come. Thank you once again for your continued business! - Stephen"
Profile photo of Katie Nguyen

Katie Nguyen

March 28, 2025

5  out of  5
rating by Katie Nguyen
"Sondra is my sale agent and she is awesome!!"
We responded:
"Katie, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!"
Profile photo of Melissa Roy

Melissa Roy

March 10, 2025

5  out of  5
rating by Melissa Roy
"Stephen’s team is fantastic. Katrina quickly and efficiently cared for the task and then answered every other question I came up with. Positive experience all around."
We responded:
"Thank you, Melissa, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such efficient and thorough service. Your positive experience is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future. Stephen Buckley - State Farm Insurance Agent"
Profile photo of Jolanda Van Beek Boerjan

Jolanda Van Beek Boerjan

March 3, 2025

5  out of  5
rating by Jolanda Van Beek Boerjan
"Helpful, fast, and acceptable!"
We responded:
"Thank you, Jolanda, for your wonderful review! We're thrilled to hear you found our service helpful and fast with Brian. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need anything else, feel free to reach out. Stephen Buckley - State Farm Insurance Agent"
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Shenitra Jones

February 28, 2025

5  out of  5
rating by Shenitra Jones
"Sondra was very knowledgeable and helpful! Took care of our needs, very efficient!"
We responded:
"Shenitra, Thank you so much for your amazing review! We're so happy to hear that Sondra provided you with knowledgeable and efficient service. Your feedback means the world to us and inspires us to keep delivering exceptional service. If you ever need anything else, don’t hesitate to reach out! Stephen Buckley - State Farm Insurance Agent"
Profile photo of Tyshanna “Ty” Brown

Tyshanna “Ty” Brown

February 10, 2025

5  out of  5
rating by Tyshanna “Ty” Brown
"He was very helpful, detailed and patient!"
We responded:
"Tyshanna, Thank you for your wonderful feedback and fantastic rating! We're thrilled to know that you found our service helpful, thorough, and patient. Your satisfaction means everything to us, and we truly appreciate your support. Best, Stephen Buckley State Farm Insurance Agent"
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Denise Williams

January 31, 2025

5  out of  5
rating by Denise Williams
"Katrina my state farm agent was over the top with customer service today. So I updated my car and had to switch the insurance she absolutely made it effortlessly for me. I'm so very thankful for great customer service which is so hard to find in our fast paced lives. Thank you Katrina God bless you my dear. Keep giving excellent customer service. Ms Denise"
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Katrina provided exceptional service during your insurance update. Your kind words mean a lot to us, and we'll continue striving for excellence. We appreciate your trust in us."