State Farm® Insurance Agent Stephen Buckley

"Sondra is the best. I have spoken with about 3 other State Farm agents who never got back to me or even treated me like a person. Sondra has been very kind, supportive and most importantly RESPONSIVE. I was an agent for years and Sondra is truly the type of agent I would have loved to work along side. Im very happy and highly recommend this office to anyone searching for some insurance."

"Thank you so much, to Stephen Buckley I have had such quick responses & the best prices i have ever experienced. I am here to stay!!!!"

"It was great working with Katrina! She helped me get my wife added to my insurance plan quickly and made the whole process smooth and stress-free. She also took the time to find us the best possible rates, which we really appreciate. Excellent customer service, knowledgeable, and genuinely helpful, highly recommend working with her!"

"I had a great experience working with Hailey Carter at Stephen Buckley State Farm in Charlotte, NC. She has been incredibly helpful in assisting me with updating all of the necessary documentation for my home refinance. Hailey responds promptly to every question and does so with genuine kindness and professionalism. It’s clear that she takes pride in helping her customers and making the process as smooth as possible. I truly appreciate her support and highly recommend working with her!"

"Great service every time"

"I had a great experience working with Hailey Carter at State Farm. She was incredibly knowledgeable, patient, and took the time to clearly explain all my insurance options. Hailey made the entire process smooth and stress-free, always responding promptly to my questions and making sure I felt confident in my decisions. Her professionalism and friendly approach really stood out. I highly recommend her to anyone looking for reliable and personalised insurance support."

"I had the pleasure of working with ms.Katrina M today she was so helpful she got things done right away no hesitation making all transitions easier! It makes my heart whole an good to know my insurance company has a worker like her thanks again"

"Hailey went above and beyond to answer my payment question. She placed me on hold while she researched the issue. When it was going to take more time, she offered to call me back with an answer. With in 15 minutes I received the call back. Great customer service."

"Our call was disconnected due to headset issues, but she called back promptly and was still very cheery and helpful."

"Both Hailey and Darlene have been easy to work with, responsive, and knowledgable regarding the various insurance products offered. They respond quickly, keep you updated from quote to policy with details and explanations, and get you the covered. A great and easy process each and every time."

"I had an excellent experience working with Sondra. She was genuinely committed to helping me find the best coverage for my needs. She took the time to clearly explain all my options, answered every question and made sure I felt confident in my decisions. Thank you!!!"

"Sondra was fantastic! She helped me very quickly, provided an amazing quote, and brought such positive energy to the entire process. It was refreshing to work with someone who was so thorough and genuinely showed that they cared about helping me find the best option. She made what can sometimes be a stressful process feel easy. I really appreciated her help!"

"This office brings back good memories when I was with one Allstate location for 18 years. The owner retired and I was left to find various insurance companies until I found Stephen Buckley's office. Love this location so far. It is definitely the people here, they care. One time, I needed insurance proof for my new driver at the DMV, before 7:30am. They responded with text and email. By 8:30 am, I received proof of insurance emailed to the DMV. I was impressed because most office does not respond until 9am at least. That day, my son received his driver's license. Made possible because we connected. Thank you! -Leng"

"Hailey was excellent help. I have a hectic job with no time off in the week and inconsistent break times. She saw my need for flexibility without me having to explain it and went above and beyond to communicate and help me get my wife's car added onto my insurance on time without me needing to take time off to handle it."

"I had a great experience with Sondra! She was wonderful to work with and made the process of transferring my car and home insurance to State Farm easy. I would highly recommend anyone to work with her."

"I have had State Farm for a couple years now and just decided to get my auto with them in addition to homeowners, Stephen has been a great communicator and I appreciate his quick responses. Katrina was fast, efficient and was kind in helping me get set up. Highly recommend!"

"I’ve been with Stephen Buckley for many years and have always had a great experience! Today I worked with Katrina to add a new car to my policy and she was very friendly and it was a super easy process!"

"Hailey was friendly and helpful in adding my wife to my auto policy, saved me about $70 per month. Quick to respond too."

"Katrina is great and always super helpf"

"Hailey is the best!"

"Hailey was wonderful to work with in setting up our renters insurance. She was patient, quick to respond, and attentive to my needs. Highly recommend Stephen Buckley's agency and working with Hailey!"

"I had a claim in with State Farm insurance regarding windshield replacement, which I had already paid for out-of-pocket. After being placed on long holds several times and making no headway on the status of my claim, I reached out to Hailey, snd she worked over the course of a week to resolve my issue successfully. Her customer service, responsiveness and professionalism are off-the-charts great, and I am happy to be working with her as a client."

"The agent Sondra D. Jones was the best. Professional, knowledgeable, thorough, kind , and considerate. She patiently answered all our questions. We highly recommend her as an agent. She is truly value added to the State Farm Insurance Company. The greatest take away was saving on our insurance and knowing switching from our previous insurance company of over 40 years was a wise decision for my family. Bennie & Theresa Townsend"

"Our agent Ms Jones, was very helpful, and professional. She was very knowledgeable in numerous areas of insurance. She deserves “6” stars!!"

"Katrina was so helpful! Definitely the best insurance agent I've ever worked with."