Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arnaldo Perez

Arnaldo Perez

September 4, 2025

5  out of  5
rating by Arnaldo Perez
"They have a good concept of customer service, they try to find a solution to any problem you have, thank you for their services."
We responded:
"Thank you, Arnaldo, for your kind words and the 5-star rating. We're glad to hear that our team could assist you effectively. Your feedback is greatly appreciated."
Profile photo of Sara Lagueb

Sara Lagueb

September 3, 2025

5  out of  5
rating by Sara Lagueb
"Katrina was super helpful. She provided excellent customer service."
We responded:
"Thank you, Sara, for your feedback. It's great to hear that Katrina provided you with excellent customer service. We appreciate your support!"
Profile photo of Emani Howard

Emani Howard

September 2, 2025

5  out of  5
rating by Emani Howard
"Sondra was very kind, knowledgeable, and helpful. I was able to get a new policy started very quickly."
We responded:
"Thank you, Emani, for your feedback. We're glad to hear that Sondra was able to assist you efficiently with your new policy. We appreciate your support!"
Profile photo of Gwen Segers

Gwen Segers

August 20, 2025

5  out of  5
rating by Gwen Segers
"Darlene was awesome, a joy to work with and knew her craft. Would definitely recommend talking with her and the State Farm team."
We responded:
"Thank you, Gwen, for your kind words about Darlene. It's great to hear that she made your experience enjoyable and informative. We appreciate your recommendation and look forward to assisting you in the future. Take care!"
Profile photo of Derek Tocado

Derek Tocado

August 18, 2025

5  out of  5
rating by Derek Tocado
"Katrina Messex was fantastic. She was very friendly and also showed a high level of urgency when helping me get what I needed done. 5 stars all the way"
We responded:
"Thank you, Derek, for your feedback! It's great to hear that Katrina provided you with friendly and efficient service. We appreciate your 5-star rating and look forward to assisting you again."
Profile photo of Tahj Orlando

Tahj Orlando

August 15, 2025

5  out of  5
rating by Tahj Orlando
"Great service!!"
We responded:
"Thank you, Tahj, for your feedback! We're glad to hear you had a great experience with our service. If you need anything else, feel free to reach out."
Profile photo of Sara Summers

Sara Summers

August 14, 2025

5  out of  5
rating by Sara Summers
"Hailey was excellent, when no one else would listen I knew I could count on her to get things done!"
We responded:
"Thank you, Sara, for your feedback! We're glad to hear that Hailey was able to assist you when you needed it most. Thank you again for your business!"
Profile photo of Sarah Carder

Sarah Carder

August 13, 2025

5  out of  5
rating by Sarah Carder
"Katrina went above and beyond assisting with a complex insurance transfer from one car to another. There was coordination between State Farm, the DMV and myself and she was extremely helpful in answering many questions and walking me through the process. Katrina was quick to respond to emails and phone calls and was very professional and courteous during every interaction. I highly recommend Katrina for any insurance needs."
We responded:
"Thank you very much, Sarah, for taking the time to share your detailed experience with Katrina. It's truly great to hear how she assisted you with the insurance transfer and provided excellent support throughout the entire process. Your thoughtful recommendation means a great deal to us and is greatly appreciated."
Profile photo of Bryce McGlothlin

Bryce McGlothlin

August 12, 2025

5  out of  5
rating by Bryce McGlothlin
"Stephen and his team have always been world class with communication, professionalism, and taking care of my insurance needs. I hold both car and renter's insurance policies with his office, and have worked consistently with Hailey Carter on his team who has been very responsive, caring, and professional any time I reach out! I recommend anyone who uses State Farm as their insurance provider and lives in the Charlotte area to reach out to Stephen's office, you'll be in great hands."
We responded:
"Thank you very much, Bryce, for your thoughtful and detailed review. It's truly great to hear that our dedicated team, especially Hailey, has been able to meet your insurance needs with the utmost professionalism and genuine care. We sincerely appreciate your kind recommendation and look forward to continuing to support you in the future."
Profile photo of Tearance Evans

Tearance Evans

August 9, 2025

5  out of  5
rating by Tearance Evans
"Katrina provided the utmost in guidance, support and reassurance in resolving the dilemma that I was facing - all with the epitome of professionalism…thanks is a definite understatement!"
We responded:
"Thank you, Tearance, for your thoughtful review. We're delighted to hear that Katrina was able to assist you with professionalism and support. Your feedback is greatly appreciated."
Profile photo of Karen Milazzo

Karen Milazzo

August 8, 2025

5  out of  5
rating by Karen Milazzo
"Brian was very thorough and patient and explained everything in detail. On top of that they were way cheaper than Allstate."
We responded:
"Thank you, Karen, for your feedback. It's great to hear that Brian was able to assist you with detailed explanations and competitive pricing. We appreciate your support and look forward to serving you in the future."
Profile photo of Richard Spencer

Richard Spencer

August 7, 2025

5  out of  5
rating by Richard Spencer
"I had a claim in with State Farm insurance regarding windshield replacement, which I had already paid for out-of-pocket. After being placed on long holds several times and making no headway on the status of my claim, I reached out to Hailey, snd she worked over the course of a week to resolve my issue successfully. Her customer service, responsiveness and professionalism are off-the-charts great, and I am happy to be working with her as a client."
We responded:
"Thank you, Richard, for taking the time to share your feedback. We're glad to hear that Hailey was able to assist you effectively with your claim. Your satisfaction is important to us, and we appreciate your support."
Profile photo of Deborah Mayhew

Deborah Mayhew

August 6, 2025

5  out of  5
rating by Deborah Mayhew
"Katrina was very courteous and provided me with the information I needed instantly! Thank you Katrina for the information and the outstanding customer service."
We responded:
"Thank you, Deborah, for your feedback! We're glad to hear that Katrina was able to assist you promptly and provide outstanding service. We appreciate your support and look forward to serving you again."
Profile photo of Steven Bellamy

Steven Bellamy

August 4, 2025

5  out of  5
rating by Steven Bellamy
"I just switched car insurance after being with a company for many years. It was very difficult but thanks to the professionalism of Sondra Jones. She mad the transition smooth and answered every question with patience and her knowledge of insurance. I was happy to make the switch to State Farm but I wouldn’t have done it with Sondra’s expertise. Thanks Sondra and State Farm for welcoming me into the family."
We responded:
"Thank you, Steven, for taking the time to share your experience. We're glad to hear that Sondra made your transition to State Farm smooth and informative. Welcome to the State Farm family!"
Profile photo of Chris McCall

Chris McCall

July 25, 2025

5  out of  5
rating by Chris McCall
"Katrina did a great job for our family. State Farm should be proud of the professional and dedicated service professionals at this office. This was especially true on a late Friday afternoon."
We responded:
"Chris- We are happy to hear that Katrina provided excellent service to your family, especially before the weekend. We appreciate your support and look forward to assisting you in the future!"
Profile photo of amy spivey

amy spivey

July 25, 2025

5  out of  5
rating by amy spivey
"Hailey was awesome! Very helpful and knowledgeable. Everything was quick and easy."
We responded:
"Amy- Thank you for your feedback! We're glad to hear that Hailey was helpful and made your experience quick and easy. We appreciate your support!"
Profile photo of Debra Katzman

Debra Katzman

July 18, 2025

5  out of  5
rating by Debra Katzman
"Hailey Carter is an amazing customer service manager at Stephen Buckley Insurance. Stephen runs an excellent agency hiring the most professional staff. So pleased with her personal service which is rare these days."
We responded:
"Debra- Thank you so much for sharing your feedback with us! We’re absolutely thrilled to hear that Hailey and our amazing team have made such a positive impact on your experience. Your satisfaction truly means the world to us, and we can’t thank you enough for your continued support. If there’s anything else we can do to assist you, please don’t hesitate to reach out."
Profile photo of Nicole Frey

Nicole Frey

July 10, 2025

5  out of  5
rating by Nicole Frey
"Hailey was great when helping me change my renter's insurance policy. She was quickly and thoroughly gave me all the accurate information needed for my move!"
We responded:
"Thank you for your feedback, Nicole! We're thrilled that Hailey was able to assist you with your renter's insurance. If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Shon Cammon

Shon Cammon

July 3, 2025

5  out of  5
rating by Shon Cammon
"Thank you Brian for taking time to walk through lower rates for my policy. Wonderful great customer service and I can definitely tell he cares about the customer needs."
We responded:
"Shon, thank you for your wonderful feedback! We are thrilled to hear that Brian was able to help you with your policy and deliver outstanding service during the process. Your satisfaction means a great deal to us, and we work hard to ensure that every interaction with our team meets your expectations. We appreciate you sharing your experience with us!"
Profile photo of Craig Tanner

Craig Tanner

July 2, 2025

5  out of  5
rating by Craig Tanner
"Stephan Buckley and State Farm have been my insurance agency for the last 22 plus years. Stephan and his staff, especially Socorro, have been incredibly helpful in structuring the right coverage to protect me and my family's assets. They have covered our homes, our cars, our businesses, and our lives. Stephan's knowledge of life insurance is truly impressive. The way in which he explains life insurance takes something complex and simplifies it. I have recommended Stephan to many of my friend's and family and will continue to recommend Stephan and his agency."
We responded:
"Craig- Thank you for your trust and for sharing your experience with our office and our team. We truly appreciate your recommendations!"
Profile photo of Kris Klenke

Kris Klenke

June 20, 2025

5  out of  5
rating by Kris Klenke
"Katrina was super awesome and very helpful. We were in the process of buying a car and she was able to quickly update my policy with the different cars to see which one was better. She was waaaay faster than calling the national State Farm after hours number, what she did in 10mins to the call center over 45mins to do. If you’re looking for car/home owners insurance ask for Katrina."
We responded:
"Kris, Thank you so much for sharing your wonderful experience with Katrina! We're thrilled to hear that she was able to help you so efficiently during your car purchase. Your recommendation means a lot to us, and we can't wait to assist you again in the future!"
Profile photo of Lireyshka Cintron

Lireyshka Cintron

June 18, 2025

5  out of  5
rating by Lireyshka Cintron
"I’m completely satisfied with the customer service experience I received today from representative Katrina she was wondering I didn’t have wait long on the call she took care of everything getting my new information update on my policy I appreciate everything she did she was wonderful."
We responded:
"Thank you, Lireyshka, for sharing your positive experience with Katrina. It's great to hear that she was able to assist you promptly and efficiently with your policy update. We appreciate your feedback and look forward to serving you again."
Profile photo of Chelsea Flo

Chelsea Flo

June 18, 2025

5  out of  5
rating by Chelsea Flo
"Hailey was incredibly helpful in adding me to my husband's insurance plan and assisting with a last-minute request to send a document to the DMV. She handled everything promptly and was thorough in explaining the process!"
We responded:
"Thank you, Chelsea, for sharing your experience with us. We're glad to hear that Hailey was able to assist you efficiently with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Hannah Pitts

Hannah Pitts

June 17, 2025

5  out of  5
rating by Hannah Pitts
"Brian was great to work with! He was super friendly and willing to answer any of the questions that I had."
We responded:
"Thank you, Hannah, for sharing your experience with Brian! It's great to hear that he was friendly and helpful in addressing your questions. We appreciate your feedback and look forward to serving you again."
Profile photo of Lauren Corsaro

Lauren Corsaro

June 13, 2025

5  out of  5
rating by Lauren Corsaro
"Hailey was awesome to work with. So fast to respond, on top of everything, I think I got everything handled in a total of 5 minutes and she was very thorough. 10/10 recommend!"
We responded:
"Thank you, Lauren, for sharing your experience with Hailey! It's great to hear that she was able to assist you quickly and thoroughly. We appreciate your recommendation and look forward to serving you again."